Returns & Refunds

We want you to be happy with your order. If something’s not right, hit us up and we’ll sort it out.

Returns

You can request a return within 7 days of receiving your order.

Items must be:

• Unworn and unused
• In original condition
• With original tags and packaging

Sale items, discounted items, and accessories are final sale unless the item arrives damaged or incorrect.

Wrong or Damaged Items

Got the wrong item or something arrived damaged? No worries.

Send us a message within 48 hours of delivery with your order number and clear photos/videos of the item. We’ll check it and sort you out.

Refunds

Once your return is approved and received, we’ll process your refund.

Refunds will be issued through the original payment method where possible.

Shipping fees are non-refundable, and return shipping is usually the customer's responsibility unless the item was wrong or damaged.

Exchanges

Need a different size? Contact us within 7 days of delivery. Exchanges are subject to stock availability.

Final Say

Items returned outside the allowed period, worn, washed, damaged, or without original tags may not be accepted.

For any return or refund questions, contact us at deptprime101@gmail.com